Terms And Conditions

Effective Date: 15 August 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the bpmlifestyle.com website, its content, and any services, courses, e-books, or coaching programs provided by Christopher Michael Chase , sole trader, registered in the Czech Republic under a valid trade license (“we”, “us”, or “our”).

By accessing or using our website or services, you agree to these Terms. If you do not agree, you must not use our services.

2. Services Provided

We offer:

Online courses (BPM Lifestyle Course and related modules)
Downloadable e-books and digital resources
One-to-one lifestyle coaching services

All services are intended for educational and informational purposes only . We do not provide medical, diagnostic, or therapeutic services. You should always consult a qualified healthcare provider before making changes to your lifestyle, diet, or exercise routine.

3. Payment and Pricing

All prices are listed in [currency] and include any applicable VAT as required under Czech and EU law. Payment must be made in full before access to any digital content or services is granted.

4. Refund Policy

E-Books and Digital Downloads

No refunds are available once the file has been downloaded. This complies with EU consumer law exceptions for digital goods.

Online Courses

You have 14 days from purchase to request a refund if you decide the course is not suitable for your needs, provided you have not accessed or completed more than 25% of the course content.

Coaching Services

If you cancel after starting coaching sessions, you will receive a pro rata refund .
Example: If you purchased 10 sessions and have used 4, you are entitled to a 60% refund .
After completing 4 sessions, no further refunds are available and the agreed coaching schedule will continue until completion.

5. Intellectual Property

All course materials, e-books, videos, graphics, and written content are protected by copyright and may not be reproduced, shared, or resold without prior written consent.

6. Disclaimers

The information provided through our courses, e-books, and coaching is for lifestyle education only.
We make no guarantees of specific results.
We are not responsible for any decisions you make based on our content.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability will not exceed the amount paid by you for the relevant service.

8. Governing Law

These Terms are governed by the laws of the Czech Republic and applicable EU regulations. Any disputes will be subject to the exclusive jurisdiction of the courts of the Czech Republic.